Book by phone
Colchester
(03) 9720-5515
After-Hours Locum
or in an Emergency 13 74 25 (13SICK)
(03) 9900-4966 *
or in an Emergency 13 74 25 (13SICK)
(03) 9900-4966 *
At Colchester Medical Centre the doctors are committed to providing the best care for you and your family.
The clinic provides a comprehensive range of services and use the most up to date medical equipment and sterilizing techniques. Our fees remain very competitive.
The clinic is a Government Authorised Travel Vaccination Centre offering a full travel medicine service.
We stock most vaccines and a range of travel related products, including current flu and covid vaccines.
FLU VACCINES 2026 are AVAILABLE.
COVID-19 VACCINATIONS are AVAILABLE . Book now.
New vaccines against shingles, pneumonia and RSV are available at no charge for some patients. Check if you qualify. We are being drip-fed supply so please check before attending.
LATEST NEWS - updated 17/6/2026:
We share the sad news of the passing of nurse Heather last week and offer sincere condolences to her family. We are all devastated by the loss. Many of our patients would have received her caring support over the years. She is sadly missed. See also below the tribute of Dr Truong.
Registrars are all qualified and experienced doctors who have decided to make a career in general practice.
Dr Thao Truong, who is staying on as a senior registrar.
She is training for the Run Melbourne 2026 for the Cure Brain Cancer Foundation in memory of our nurse Heather, who has suddenly tragically succumbed to this dreadful disease. You can support her by clicking on the link. Even if you are unable to donate, click to see the wonderful tribute to Heather's memory that Dr Thao has written.
Dr Jaisneet Minhas, senior registrar, is also staying on with a special interest in paediatrics.
Dr Vanessa Leung, our no longer so junior registrar must leave us for her other rotations but we hope she will return in the near future.
Some doctors are using the computer to listen and take notes. It’s not a recording and only summarises the medical information discussed. It saves typing, and is particularly helpful for phone calls if the doctor is busy generating complex Authority prescriptions. You are, of course, free to decline consent for the use of this new technology but this could result in a longer and more costly consultation.
We are now strictly enforcing a zero-tolerance bad behaviour policy. Everyone is stressed by the collapsing health system but rude and entitled behaviour towards our staff will result in your being asked to seek care elsewhere. Please blame State and Federal Governments, not us.
Significant Medicare process changes start 1st July 2026
What is Assignment of Benefit?
Assignment of Benefit (AoB) refers to the process by which a patient authorises Medicare to pay their benefit directly to the healthcare provider, rather than reimbursing the patient.
A Bulk Billing Agreement form is signed by the patient to allow the provider to claim the benefit directly from Medicare, ensuring there is no out-of-pocket cost to you, the patient.
What is changing?
From 01 July 2026, you will have the added ability to give your consent to assign your benefit directly to your healthcare provider digitally.
If you would like to receive your form digitally, an SMS message will be sent to you containing a link to an online Assignment of Benefit Bulk Billing Agreement form.
If you do not wish to provide your consent digitally, the paper form will still be available for you to sign in-person.
If consent is not provided digitally or via the paper form, your appointment cannot be bulk billed.
What is a Pre-Assignment of Benefit?
The Assignment of Benefit reforms also introduce the new Pre-Assignment of benefit agreement. This means that you can consent to assign your benefit to your provider before the service has been performed. If any additional services are performed, or a different service is performed instead of the one consented to in the pre-assignment of benefit form, a new post-assignment of benefit form will need to be accepted by you.
Why are these changes being introduced?
Much like the introduction of digital eScripts that are sent directly to you or your pharmacy, these changes should (eventually?) streamline the healthcare journey for patients and reduce paperwork for practices.
We appreciate your understanding and patience as we transition to this process. If you have any further questions, please do not hesitate to reach out.
You can also find more information about the changes to Assignment of Benefit on the Australian Government of Health, Disability and Ageing (DoHDA) website.
Telehealth consultations are billed as for face-to-face visits.
From 1st July, Saturdays will become ordinary days with no surcharge and you can be bulk-billed if you qualify (and accept the AoB.
Please check and make an appointment before attending. We remain price competitive and sympathetic to our patients although we need to remain viable.
Capacity to accept new patients is now easier with the help of our registrars.
Please register with myMedicare to allow us to provide a wider range of services for you,
including care plans and longer Telehealth consultations.
Scan the QR code or click here
including care plans and longer Telehealth consultations.
Scan the QR code or click here
to register with us at myMedicare
Longer Telehealth consultations are not possible otherwise.
Please note that you can only register with one general practice.
You can also register by completing the form which our receptionists can process.
Why General Practice is in crisis
If you are a new patient, please help us and save time for yourself by downloading and completing the new patient form from the links at the bottom of this page and bringing them with you.
See the Services page for a full list.
Thank you for your good feedback indicating above-average performance. You can download the summary by clicking the button. We have taken notice of it. 2024 Patient Survey Feedback & Actions Taken
Masks are recommended for your and our protection, especially if you have respiratory symptoms. Aggressive behaviour will not be tolerated. Everywhere is short-staffed. Please be respectful to those staff who turned up.
TELEHEALTH services via phone & video continue for existing patients who have been seen face to face within 12 months, for straight-forward consultations (results, referrals & repeat prescriptions) and some mental health treatment plans and care plans. Face to face consultations ensure optimal health care and are preferred.
An annual face-to-face consultation is a Medicare requirement for existing and for all NEW patients. Exceptions if you are registered with us through myMedicare.
Only standard appointments should be made online otherwise RING the clinic.
If you have trouble getting an appointment on-line, call either clinic to book and explain the situation politely if the matter is urgent.
Medicare has limited telephone consultations to straightforward problems.
Long consultations are NOT available by telephone unless you have registered with myMedicare.
Video telehealth may be possible if you have the equipment. Please be ready for a text message with a link to click to enter a video consultation.
To maintain optimal care and give everyone a fair go, we will be enforcing our practitioners' billing policy as per our Practice Fees page, including the fees for non-attendance (including missed telehealth of which we have too many). Please ensure you answer the phone.
eScripts are now routinely used
We can now send eScripts directly to your phone or email (let us know your preference). This is especially useful for Telehealth consultations. Of course, you need to attend physically at least annually, and for vaccinations, procedures and specialised requirements, or if you are a new patient.
Click for Information about Coronavirus disease, including home treatments supported by your GP.
Please follow the mask regulations (click the link for details). Please do not attend in person if you have symptoms of coronavirus but call the clinic. Thank you for your ongoing support and co-operation.
Bulk-billing, Telehealth and missed appointment changes
We are reviewing the option of moving to universal bulk-billing but this is problematic. It is important that you are ready for the phone call. Telephone consultations are for straightforward problems only. In-clinic services will be as per usual policy. Non-concessional patients over 65 are also bulk-billed. Please ask for the doctor to consider bulk-billing for straightforward issues if you are in hardship. We want our patients to be able to continue to attend for medical care. Please be aware of the non-attendance fee (which includes missed Telehealth appointments) - approximately HALF of the value of the missed consultation.Only standard appointments should be made on-line
We offer preventative care such as Cervical Screening Tests (formerly known as Pap Smears) in person at our clinics as also blood tests. Pathology is open 6 days a week at Colchester, and by nurses as available at Knoxfield (not all tests). Psychology/counselling, podiatry & physiotherapy are available.
If you are a new patient or need a special service (pain/addiction/CENSORED SERVICE/MTOP etc)
such as needing a doctor to help you with your complex pain or Opiate Addiction program and/or are enquiring about the Government Censored Service or ADHD program, please read the appropriate page on the website, then contact either clinic and ask to be directed to the appropriate doctors.
Specialised matters (travel medicine, CENSORED SERVICE, addiction medicine, ADHD and diving medicals), or completing medical and insurance reports, require a longer appointment. These services are usually not bulkbilled due to the complexity, paperwork and thus time needed. Prepayment of a deposit may be required.
Not all doctors provide all services.
Location
310 Colchester Rd,Bayswater North VIC 3153
Trading hours
| Weekdays | 9am to 5.30pm |
| Saturday | 9am - 12 noon |
| Sunday/Pub holidays | CLOSED |
Services Overview
- Men’s, Women’s & Kid’s Health
- Travel Medicine
- Skin Clinic
- Acupuncture
- Allied Health
- Mental & Addiction Services
- Plant based treatments
Our Fees
We offer Bulk Billing for children, student & concession card holders, pensioners and others.
View full list of Fees